1. Can I visit your factory? Can your factory arrange transportation for me?
My dear, it is a great honor to invite you to visit our factory. Our factory is based on Xindian Town, Xiamen City, Fujian province, which will take about 30 Minutes by car from Xiamen city to our factory;
We can arrange our driver to pick you up from your hotel when you arrived in Xiamen City.
2.Can your factory print our brand on the product?
Our factory can laser print customer’s logo on the product with the permission from customers.
Customers need to provide us a logo usage authorization letter to allow us to print customer’s logo on the products.
3.Is your factory able to design our own package and help us in market planning?
Homestar is willing to help our customers to design their package box with their own logo.
We have a design team and a marketing plan design Team to service our customers for this.
4.Does your factory have the design and development capabilities, we need the customized products?
The staffs in our R&D department are well experienced in the LED lighting industry, with more than 5 to 10 years experience. We can make customized products especially for you;please kindly contact us for more details.
5.What the product certification does your factory have? And the certifications for which country?
We have UL,ETL,ES or DLC certification for USA and Canada, SAA certification for Australia Market, CE for European countries.
6.How is your factory production capability?
our factory has a Full production line including DIP Line, SMD Line, Assembing Line and Package line.We can manufacture products up to 5000000 pcs per month.
7.How is your production management and quality control system?
we develops process - oriented QMS to identify and meet needs of customer requirement and expectation in an effective and efficient manner to achieve competitive advantage. All our product process follows up ISO9001: income quality checking, in process
quality checking, final product quality checking. The strict implementation of ISO9001 assures to provide error –free products to our customers.We will show you these in our workshop during your visiting.